1. Applicability of Return Policies:
Our return policies are applicable to all purchases made on our website, including but not limited to cases of defective products and buyer's remorse. Regardless of the reason for your request, we maintain a strict no return and no refund policy for food products.
2. Consistency Across Platforms:
We ensure consistency between our return policies as presented in Google Merchant Center and our website. You will find the same return and refund policy details throughout our website, including in the footer.
3. Handling of Returns and Refunds:
While we do not accept returns or offer refunds for food items, we believe in transparency when it comes to our policies. Here are the key points related to how we handle returns and refunds:
Time Frame for Returns: We do not accept returns at any time, as food items cannot be resold due to health and safety regulations.
Return Method: Since we do not accept returns, there is no specific return method to follow.
Return Fees: There are no return fees associated with our food products because we do not accept returns.
Damaged or Defective Items: In the rare event that you receive damaged or defective food items, please contact our customer support team within 48 hours of receiving your order. We will work with you to resolve the issue promptly, which may include a replacement or store credit, as appropriate.
Cancellation Policy: If you wish to cancel an order that has not yet been shipped, please contact our customer support team as soon as possible. We will do our best to accommodate your request.
If you have any questions or concerns about our return and refund policy or any other aspect of your order, please don't hesitate to contact our customer support team. You can contact us through our "Contact Us" page.
Please note that this Return and Refund Policy is subject to change without notice. It is your responsibility to review this policy periodically for any updates or changes.
Thank you for choosing Artizan Food Co. for your food needs. We appreciate your trust in us and are committed to delivering the best possible experience for our valued customers.